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Warranty Policy

Thank you for choosing our products! We are committed to providing you with high-quality wallcoverings, carpet tiles, LVT, broadloom carpet, and custom flooring solutions. Our products are crafted with precision and care, and we stand behind their durability and performance. Please read the following warranty policy for a comprehensive understanding of the coverage provided.

Contract Wallcovering (5 years):

Our Contract Wallcoverings are backed by a 5-year warranty against manufacturing defects. This warranty ensures that your wallcoverings will meet the highest standards of quality and workmanship.

Custom Digital Wallcovering (1 year):

Custom Digital Wallcoverings come with a 1-year warranty against manufacturing defects. We guarantee the vibrant and long-lasting quality of your custom designs.

Carpet Tiles, LVT, and Broadloom Carpet (10 years):

Enjoy peace of mind with our 10-year warranty on Carpet Tiles, Luxury Vinyl Tiles (LVT), and Broadloom Carpet. This warranty covers manufacturing defects, assuring you of a decade of quality and comfort.

Custom Carpet (3 years):

Custom Carpets are covered by a 3-year warranty against manufacturing defects. This warranty reflects our commitment to delivering custom-designed carpets that meet the highest standards.

Installation or Workmanship (1 year):

We provide a 1-year warranty on installation and workmanship. This warranty ensures that the installation of our products will be free from defects and performed with the utmost care.

Terms and Conditions:

This warranty is valid from the date of purchase and is non-transferable.
The warranty covers manufacturing defects but does not extend to damage caused by misuse, improper maintenance, accidents, or natural disasters.
In the case of a warranty claim, please contact our customer service team promptly.
Proof of purchase is required for all warranty claims.

Exclusions:

This warranty does not cover:

  • Normal wear and tear.
  • Color fading due to exposure to sunlight or other environmental factors.
  • Damage caused by improper cleaning or maintenance.
  • Damage resulting from accidents, abuse, or misuse.
  • Our warranty is a testament to our commitment to providing you with products that you can trust. If you have any questions or concerns regarding our warranty policy, please feel free to contact us. We appreciate your business and look forward to serving you with the best in wallcoverings and flooring solutions.